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Keep the number true

Count

Count a shelf and record what you actually find.

The job a stock system is judged on. A count does not type over a number: it records what was expected, what you counted and the difference, with your name and the day on it, so a month later there is an answer to why it says what it says. Two people can count two different shelves on two phones at the same moment without either one standing on the other's work.

For a full stocktake or a spot check of one shelf, by one person or several on their own phones.

The Count screen part way through counting the pick face at Sydney DC, with the expected figures hidden

What is on it

How it works

  1. Choose the place you are counting and start.
  2. Type what you find against each product.
  3. Finish and record it. Every difference becomes an adjustment with your name on it.

Try it on one product first

Free stock count. Count a list against what you should have, and see what the difference is worth, with no sign-up.

Open free stock count

Questions people actually ask

Why are the expected numbers hidden while I count?

Because somebody who can see twelve counts twelve. A blind count is the only kind whose result means anything, so the expected figures stay hidden by default and a button shows them when you are deliberately checking one shelf against a known number.

What happens to a difference?

It becomes an adjustment: a movement with the count behind it, your name, the day and what the system had expected. The old figure is never typed over, so a month later there is an answer to why the number says what it says, and the adjustment can be reversed if it was wrong.

Do I have to count the whole building at once?

No, and you should not. Count one place at a time, often, which is what a shop can actually do; the counting rota on Automate says which place is most overdue. A count you have started stays open until you finish it, even if you put the phone down.

Can two people count at the same time without clashing?

Yes. Each phone counts its own place, and the two counts are recorded as separate events even if they touch the same product. Nothing overwrites the other one, so a Saturday-morning count split across three staff produces three honest adjustments rather than one figure that quietly won a race.

Is this cycle counting, or a full stocktake?

Cycle counting, by default: count one place, often, rather than the whole building once a year. Best practice in most warehouses is actually both, a running cycle count for accuracy and a full stocktake now and then for an audit or a sign-off, and nothing stops you doing that here too, it is just every place counted in a row rather than a single mode of its own. What StockRoom will not do is pretend a once-a-year count is enough in between; the counting rota on Automate exists because the gap between counts is where stock figures quietly go wrong.

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